Thursday, August 9, 2018

Android 9.0 Pie update brings troubles for Gear smartwatch users

With every major Android update, it’s common for some apps to misbehave, and the same thing happened with the Samsung Gear app when Google released the Android P Developer Preview back in March. Gear smartwatch users who installed the beta software faced many compatibility and performance issues with the Samsung Gear app.

The app apparently suffered from crashes and connectivity issues, rendering the Gear smartwatches unreliable and in some cases completely unusable. Samsung was made aware of these problems with countless reviews on Google Play Store, and the company assured these would be fixed by the time the stable version of Android 9.0 is out.

Samsung is looking into the complaints

After months of beta testing, Google finally released the stable version of Android 9.0 last week, but it appears Samsung hasn’t addressed the Gear app compatibility issues yet. While it is not clear how widespread and serious these issues are, many users are still complaining about them on the company forums, Reddit, Twitter, and the Google Play Store. On its part, Samsung says it is looking into it these complaints but is not offering any details about when and if the fix will arrive.

It is understandable the Gear app didn’t play nice with the Android P beta. But for Samsung to not iron out the issues before the stable version rolls out to the general public is unacceptable since the company sells its watches as compatible with non-Samsung devices as well. Users have been complaining about these bugs since the arrival of the first Developer Preview, so Samsung had ample time to take care of this. Many Gear smartwatch users may be updating their smartphones to the latest Android version without anticipating any Gear app compatibility issues.

If you regularly use your Gear smartwatch, you might to hold off updating your Google pixel or other Pie-supported phones until Samsung fixes these computability problems.

The post Android 9.0 Pie update brings troubles for Gear smartwatch users appeared first on SamMobile.



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